Strategic Management of Services in the Arab Gulf States : : Company and Industry Cases / / Ghazi M. Habib, M. S. Kassem.

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter DGBA Business and Economics <1990
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Place / Publishing House:Berlin ;, Boston : : De Gruyter, , [2011]
©1989
Year of Publication:2011
Edition:Reprint 2011
Language:English
Online Access:
Physical Description:1 online resource (480 p.) :; Num. figs.
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Table of Contents:
  • i-iv
  • Foreword
  • Preface
  • Table of Contents
  • Case Information Matrix
  • Part I: Background
  • Chapter 1: Introduction
  • Chapter 2: Understanding the Business Environment
  • Chapter 3: Distinctive Aspects of Services in the Arab Gulf States
  • Part II: Industry Notes and Company Cases
  • Chapter 4: The Airline Industry. 4.1 A Note on the Arab Airline Industry
  • Chapter 4: The Airline Industry. 4.2 Saudi Arabian Airlines (Saudia)
  • Chapter 4: The Airline Industry. 4.3 Kuwait Airways Corporation (KAC)
  • Chapter 4: The Airline Industry. 4.4 Gulf Air (GF)
  • Chapter 4: The Airline Industry. 4.5 Alia: The Royal Jordanian Airline – The First Twenty Years
  • Chapter 5: Banking Industry. 5.1 A Note on the Banking Industry
  • Chapter 5: Banking Industry. 5.2 National Commercial Bank (NCB)
  • Chapter 5: Banking Industry. 5.3 Saudi American Bank (SAMBA)
  • Chapter 5: Banking Industry. 5.4 Saudi French Bank (BSF)
  • Chapter 5: Banking Industry. 5.5 Gulf International Bank (GIB)
  • Chapter 5: Banking Industry. 5.6 “Bank Arabia" Computer Services
  • Chapter 6: Lodging Industry. 6.1 A Note on the Lodging Industry
  • Chapter 6: Lodging Industry. 6.2 The Gulf Meridien (GM)
  • Chapter 6: Lodging Industry. 6.3 Al Gosaibi Hotel
  • Chapter 6: Lodging Industry. 6.4 Al-Hamra Hotel
  • Chapter 7: Health Care Industry. 7.1 A Note on the Health Care Industry
  • Chapter 7: Health Care Industry. 7.2 Al-Mana General Hospital
  • Chapter 7: Health Care Industry. 7.3 Abdulla Fouad Hospital (AFH)
  • Chapter 7: Health Care Industry. 7.4 Green Crescent Health Services Clinic (GC)
  • Chapter 8: Strategic Management in Different Industries. 8.1 Saudi Consulting House (SCH)
  • Chapter 8: Strategic Management in Different Industries. 8.2 Saudi Arabian International School (SAIS) – "The Dhahran Academy"
  • Chapter 8: Strategic Management in Different Industries. 8.3 "Alpha Data Soft" (ADS)
  • Part III: Summary and Conclusions
  • Chapter 9: Strategic Management: Arabian Style
  • Appendix A: A Guide to The Case Method
  • Appendix Β: Questions for Discussion and Teaching Notes
  • Appendix C: Major GCC Currencies and Their Exchange Rates as of 11/11/1987
  • Appendix D: List of Abbreviations
  • About the Authors
  • 481-482