Key Performance Indicators for Sustainable Management : : A Compendium Based on the “Balanced Scorecard Approach” /

Key Performance Indicators for Sustainable Management : : A Compendium Based on the “Balanced Scorecard Approach” / / Hans-Ulrich Krause, Dayanand Arora.

Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC) approac...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter DG Ebook Package English 2020
VerfasserIn:
Krause, Hans-Ulrich,
Arora, Dayanand,
Place / Publishing House:München ;, Wien : : De Gruyter Oldenbourg, , [2019]
©2020
Year of Publication:2019
Language:English
Online Access:
Physical Description:1 online resource (XIV, 372 p.)
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Table of Contents:
  • Frontmatter
  • Preface
  • Contents
  • Introduction
  • 1. Basic Indicators
  • 2. Financial Perspective
  • 3. Customer Perspective
  • 4. Process Perspective
  • 5. Human Resource and Innovation Perspective
  • Appendix I: Systematic Analysis of Possible Changes in Relative Ratios
  • Appendix II: DuPont Ratio System
  • Appendix III: Alphabetical Overview of Key Performance Indicators
  • Appendix IV: Smart Key Performance Indicators at a Glance
  • Selected Bibliography (For Balanced Scorecard Approach)
  • Index

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