Effective Communication in Clinical Handover : : From Research to Practice / / ed. by Suzanne Eggins, Diana Slade, Fiona Geddes.
Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey responses, the contributing authors identify features of effective and ineffective clinical handovers in diverse hospital contexts. The autho...
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Place / Publishing House: | Berlin ;, Boston : : De Gruyter, , [2016] ©2016 |
Year of Publication: | 2016 |
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Effective Communication in Clinical Handover : From Research to Practice / ed. by Suzanne Eggins, Diana Slade, Fiona Geddes. Berlin ; Boston : De Gruyter, [2016] ©2016 1 online resource (XXI, 346 p.) text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Patient Safety ; 15 Frontmatter -- Preface -- Acknowledgements -- Contents -- Contributors -- Transcription conventions -- Section 1 -- Background: safety, quality and communication in clinical handover -- 1. Effective communication in clinical handover: challenges and risks -- 2. Clinicians’ voices: what healthcare professionals say about handover practice -- Section 2 -- Changing staff: clinical handovers at shift changes -- 3. Emergency department medical handovers as teaching and learning opportunities -- 4. Strengthening medical handover communication in emergency departments -- 5. Resource: transferring patient information to the emergency department medical team during clinical handover -- 6. Communication in bedside nursing handovers -- 7. Resource: communicating effectively in bedside nursing handovers -- Section 3 -- Changing sites: clinical handovers when patients move -- 8. Clinical handover in context: risks and protections across a hospital patient’s journey -- 9. Interhospital transfer of rural patients: an audit of ‘patient expect’ documentation -- Section 4 -- Changing disciplines: clinical handovers in interprofessional teams -- 10. iSoBar: An innovative framework and checklist for clinical rounds in an interprofessional student training ward -- 11. Resource: interprofessional ward round handovers -- 12. Maintaining and generating knowledge in interprofessional mental health handovers -- 13. Patient voice: including the patient in mental health handovers -- 14. Resource: mental health clinical handover audit tool (mCHAT) -- Section 5 -- Integrating ECCHo outcomes -- 15. iCARE3: an integrated translational model of effective clinical handover communication -- References -- Index restricted access http://purl.org/coar/access_right/c_16ec online access with authorization star Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey responses, the contributing authors identify features of effective and ineffective clinical handovers in diverse hospital contexts. The authors then translate their descriptive findings into practical protocols, communication strategies and checklists that clinicians, managers and policy makers can apply to improve the safety and quality of clinical handovers. All the contributors are affiliated with the International Research Centre for Communication in Healthcare (IRCCH), an international multidisciplinary organisation of over 90 healthcare professionals from more than 17 countries committed to improving improving communication in healthcare systems around the world. 'The authors have created a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures.' -H. Esterbrook Longmaid III, MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton Hospital, Milton, MA USA 'Uncommonly valuable for the rigorous, original communication research it reports and for the careful translation of the research findings into practical strategies that actually improve clinical handovers in the real world of practice.' -Professor Suzanne Kurtz, Washington State University 'This clear, plain English book is an outstanding resource for the training of all involved in healthcare.' -Elizabeth Trickett, (Former) Director of Safety and Quality, ACT Health, Australia Mode of access: Internet via World Wide Web. In English. Description based on online resource; title from PDF title page (publisher's Web site, viewed 30. Aug 2021) Clinical handoff. Clinical handover. hospital communication. medical communication. nursing communication. MEDICAL / Clinical Medicine. bisacsh Bear, Jacqui, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Bear, Jacqui. Cominos, Nayia, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Cominos, Nayia. Della, Phillip, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Della, Phillip. Eggins, Suzanne, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Eggins, Suzanne, editor. edt http://id.loc.gov/vocabulary/relators/edt Geddes, Fiona , editor. edt http://id.loc.gov/vocabulary/relators/edt Geddes, Fiona, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Jones, Dorothy, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Jones, Dorothy. Jureidini, Jon, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Jureidini, Jon. Lee, Marian, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Lee, Marian. Manias, Elizabeth, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Manias, Elizabeth. McGregor, Jeannette, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb McGregor, Jeannette. Pirone, Christy, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Pirone, Christy. Plebani, Mario. Slade, Diana, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Slade, Diana, editor. edt http://id.loc.gov/vocabulary/relators/edt Sonntag, Oswald. Steward-Wynne, Edward. Stewart-Wynne, Edward, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Walsh, John, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Walsh, John. Watson, Bernadette, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Watson, Bernadette. Title is part of eBook package: De Gruyter DG Plus eBook-Package 2016 9783110701005 Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2016 9783110485103 ZDB-23-DGG Title is part of eBook package: De Gruyter EBOOK PACKAGE Medicine and Life Sciences 2016 9783110485295 ZDB-23-DPM EPUB 9783110387407 print 9783110378863 https://doi.org/10.1515/9783110379044 https://www.degruyter.com/isbn/9783110379044 Cover https://www.degruyter.com/cover/covers/9783110379044.jpg |
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English |
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author2 |
Bear, Jacqui, Bear, Jacqui, Bear, Jacqui. Cominos, Nayia, Cominos, Nayia, Cominos, Nayia. Della, Phillip, Della, Phillip, Della, Phillip. Eggins, Suzanne, Eggins, Suzanne, Eggins, Suzanne, Eggins, Suzanne, Geddes, Fiona , Geddes, Fiona , Geddes, Fiona, Geddes, Fiona, Jones, Dorothy, Jones, Dorothy, Jones, Dorothy. Jureidini, Jon, Jureidini, Jon, Jureidini, Jon. Lee, Marian, Lee, Marian, Lee, Marian. Manias, Elizabeth, Manias, Elizabeth, Manias, Elizabeth. McGregor, Jeannette, McGregor, Jeannette, McGregor, Jeannette. Pirone, Christy, Pirone, Christy, Pirone, Christy. Plebani, Mario. Slade, Diana, Slade, Diana, Slade, Diana, Slade, Diana, Sonntag, Oswald. Steward-Wynne, Edward. Stewart-Wynne, Edward, Stewart-Wynne, Edward, Walsh, John, Walsh, John, Walsh, John. Watson, Bernadette, Watson, Bernadette, Watson, Bernadette. |
author_facet |
Bear, Jacqui, Bear, Jacqui, Bear, Jacqui. Cominos, Nayia, Cominos, Nayia, Cominos, Nayia. Della, Phillip, Della, Phillip, Della, Phillip. Eggins, Suzanne, Eggins, Suzanne, Eggins, Suzanne, Eggins, Suzanne, Geddes, Fiona , Geddes, Fiona , Geddes, Fiona, Geddes, Fiona, Jones, Dorothy, Jones, Dorothy, Jones, Dorothy. Jureidini, Jon, Jureidini, Jon, Jureidini, Jon. Lee, Marian, Lee, Marian, Lee, Marian. Manias, Elizabeth, Manias, Elizabeth, Manias, Elizabeth. McGregor, Jeannette, McGregor, Jeannette, McGregor, Jeannette. Pirone, Christy, Pirone, Christy, Pirone, Christy. Plebani, Mario. Slade, Diana, Slade, Diana, Slade, Diana, Slade, Diana, Sonntag, Oswald. Steward-Wynne, Edward. Stewart-Wynne, Edward, Stewart-Wynne, Edward, Walsh, John, Walsh, John, Walsh, John. Watson, Bernadette, Watson, Bernadette, Watson, Bernadette. |
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author_sort |
Bear, Jacqui, |
title |
Effective Communication in Clinical Handover : From Research to Practice / |
spellingShingle |
Effective Communication in Clinical Handover : From Research to Practice / Patient Safety ; Frontmatter -- Preface -- Acknowledgements -- Contents -- Contributors -- Transcription conventions -- Section 1 -- Background: safety, quality and communication in clinical handover -- 1. Effective communication in clinical handover: challenges and risks -- 2. Clinicians’ voices: what healthcare professionals say about handover practice -- Section 2 -- Changing staff: clinical handovers at shift changes -- 3. Emergency department medical handovers as teaching and learning opportunities -- 4. Strengthening medical handover communication in emergency departments -- 5. Resource: transferring patient information to the emergency department medical team during clinical handover -- 6. Communication in bedside nursing handovers -- 7. Resource: communicating effectively in bedside nursing handovers -- Section 3 -- Changing sites: clinical handovers when patients move -- 8. Clinical handover in context: risks and protections across a hospital patient’s journey -- 9. Interhospital transfer of rural patients: an audit of ‘patient expect’ documentation -- Section 4 -- Changing disciplines: clinical handovers in interprofessional teams -- 10. iSoBar: An innovative framework and checklist for clinical rounds in an interprofessional student training ward -- 11. Resource: interprofessional ward round handovers -- 12. Maintaining and generating knowledge in interprofessional mental health handovers -- 13. Patient voice: including the patient in mental health handovers -- 14. Resource: mental health clinical handover audit tool (mCHAT) -- Section 5 -- Integrating ECCHo outcomes -- 15. iCARE3: an integrated translational model of effective clinical handover communication -- References -- Index |
title_sub |
From Research to Practice / |
title_full |
Effective Communication in Clinical Handover : From Research to Practice / ed. by Suzanne Eggins, Diana Slade, Fiona Geddes. |
title_fullStr |
Effective Communication in Clinical Handover : From Research to Practice / ed. by Suzanne Eggins, Diana Slade, Fiona Geddes. |
title_full_unstemmed |
Effective Communication in Clinical Handover : From Research to Practice / ed. by Suzanne Eggins, Diana Slade, Fiona Geddes. |
title_auth |
Effective Communication in Clinical Handover : From Research to Practice / |
title_alt |
Frontmatter -- Preface -- Acknowledgements -- Contents -- Contributors -- Transcription conventions -- Section 1 -- Background: safety, quality and communication in clinical handover -- 1. Effective communication in clinical handover: challenges and risks -- 2. Clinicians’ voices: what healthcare professionals say about handover practice -- Section 2 -- Changing staff: clinical handovers at shift changes -- 3. Emergency department medical handovers as teaching and learning opportunities -- 4. Strengthening medical handover communication in emergency departments -- 5. Resource: transferring patient information to the emergency department medical team during clinical handover -- 6. Communication in bedside nursing handovers -- 7. Resource: communicating effectively in bedside nursing handovers -- Section 3 -- Changing sites: clinical handovers when patients move -- 8. Clinical handover in context: risks and protections across a hospital patient’s journey -- 9. Interhospital transfer of rural patients: an audit of ‘patient expect’ documentation -- Section 4 -- Changing disciplines: clinical handovers in interprofessional teams -- 10. iSoBar: An innovative framework and checklist for clinical rounds in an interprofessional student training ward -- 11. Resource: interprofessional ward round handovers -- 12. Maintaining and generating knowledge in interprofessional mental health handovers -- 13. Patient voice: including the patient in mental health handovers -- 14. Resource: mental health clinical handover audit tool (mCHAT) -- Section 5 -- Integrating ECCHo outcomes -- 15. iCARE3: an integrated translational model of effective clinical handover communication -- References -- Index |
title_new |
Effective Communication in Clinical Handover : |
title_sort |
effective communication in clinical handover : from research to practice / |
series |
Patient Safety ; |
series2 |
Patient Safety ; |
publisher |
De Gruyter, |
publishDate |
2016 |
physical |
1 online resource (XXI, 346 p.) |
contents |
Frontmatter -- Preface -- Acknowledgements -- Contents -- Contributors -- Transcription conventions -- Section 1 -- Background: safety, quality and communication in clinical handover -- 1. Effective communication in clinical handover: challenges and risks -- 2. Clinicians’ voices: what healthcare professionals say about handover practice -- Section 2 -- Changing staff: clinical handovers at shift changes -- 3. Emergency department medical handovers as teaching and learning opportunities -- 4. Strengthening medical handover communication in emergency departments -- 5. Resource: transferring patient information to the emergency department medical team during clinical handover -- 6. Communication in bedside nursing handovers -- 7. Resource: communicating effectively in bedside nursing handovers -- Section 3 -- Changing sites: clinical handovers when patients move -- 8. Clinical handover in context: risks and protections across a hospital patient’s journey -- 9. Interhospital transfer of rural patients: an audit of ‘patient expect’ documentation -- Section 4 -- Changing disciplines: clinical handovers in interprofessional teams -- 10. iSoBar: An innovative framework and checklist for clinical rounds in an interprofessional student training ward -- 11. Resource: interprofessional ward round handovers -- 12. Maintaining and generating knowledge in interprofessional mental health handovers -- 13. Patient voice: including the patient in mental health handovers -- 14. Resource: mental health clinical handover audit tool (mCHAT) -- Section 5 -- Integrating ECCHo outcomes -- 15. iCARE3: an integrated translational model of effective clinical handover communication -- References -- Index |
isbn |
9783110379044 9783110701005 9783110485103 9783110485295 9783110387407 9783110378863 |
callnumber-first |
R - Medicine |
callnumber-subject |
R - General Medicine |
callnumber-label |
R733 |
callnumber-sort |
R 3733 E385 42016 |
url |
https://doi.org/10.1515/9783110379044 https://www.degruyter.com/isbn/9783110379044 https://www.degruyter.com/cover/covers/9783110379044.jpg |
illustrated |
Not Illustrated |
dewey-hundreds |
600 - Technology |
dewey-tens |
610 - Medicine & health |
dewey-ones |
610 - Medicine & health |
dewey-full |
610.69/6 |
dewey-sort |
3610.69 16 |
dewey-raw |
610.69/6 |
dewey-search |
610.69/6 |
doi_str_mv |
10.1515/9783110379044 |
oclc_num |
945740890 |
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Title is part of eBook package: De Gruyter DG Plus eBook-Package 2016 Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2016 Title is part of eBook package: De Gruyter EBOOK PACKAGE Medicine and Life Sciences 2016 |
is_hierarchy_title |
Effective Communication in Clinical Handover : From Research to Practice / |
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Esterbrook Longmaid III, MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton Hospital, Milton, MA USA 'Uncommonly valuable for the rigorous, original communication research it reports and for the careful translation of the research findings into practical strategies that actually improve clinical handovers in the real world of practice.' -Professor Suzanne Kurtz, Washington State University 'This clear, plain English book is an outstanding resource for the training of all involved in healthcare.' -Elizabeth Trickett, (Former) Director of Safety and Quality, ACT Health, Australia</subfield></datafield><datafield tag="538" ind1=" " ind2=" "><subfield code="a">Mode of access: Internet via World Wide Web.</subfield></datafield><datafield tag="546" ind1=" " ind2=" "><subfield code="a">In English.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Description based on online resource; title from PDF title page (publisher's Web site, viewed 30. 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