Consultancy in Public Services : : Empowerment and Transformation / / Robert Adams, Wade Tovey.

• Superior document: Title is part of eBook package: De Gruyter Bristol University Press Backlist eBook-Package 2013-1995
• VerfasserIn: Adams, Robert,; Tovey, Wade,
• Place / Publishing House: Bristol : : Policy Press, , [2012]; ©2012
• Year of Publication: 2012
• Language: English
• Physical Description: 1 online resource (256 p.)

Based on the authors' twenty-five year experience of consultancy in the public services, this book develops an empowering approach to thinking about and doing consultancy with public services. It challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public, so that they can take part in developing, changing, innovating and ultimately transforming these services. The book includes chapters explaining consultancy, on preparing bids, on negotiations and on the importance of assessment and review which are geared towards the needs of those working in public and third sectors, either as or with consultants. It includes a glossary, abbreviations, helpful contacts and websites which are valuable for quick reference and to aid further understanding.

Table of Contents

Front Matter -- Contents -- Introduction -- Setting the Scene -- Introducing consultancy: an empowerment approach -- Doing Consultancy -- Negotiating -- Contracting -- Engaging -- Empowering -- Disengaging -- Reflections -- Reflecting on contexts for consultancy -- Reflecting on perspectives on consultancy -- Doing consultancy and transforming public services -- References -- Glossary of terms associated with consultancy -- List of abbreviations -- Intellectual property rights -- Index