Managing public services innovation : : The experience of English housing associations / / Richard M. Walker, Emma L. Jeanes, Robert O. Rowlands.
Innovation is promoted to improve performance and increase the quality of services provided by public service organisations. Managing public services innovation provides the first in-depth exploration of innovation and the management of innovation in the housing association sector. Drawing on longit...
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| Superior document: | Title is part of eBook package: De Gruyter Bristol University Press Backlist eBook-Package 2013-1995 |
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| Place / Publishing House: | Bristol : : Policy Press, , [2001] ©2001 |
| Year of Publication: | 2001 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (144 p.) |
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Table of Contents:
- Front Matter
- Contents
- List of tables, figures and boxes
- Acknowledgements
- Summary
- Introduction
- Public services innovation: perspectives on innovation in organisation and management
- The housing association policy environment, regulation and innovation
- Classifying and measuring innovation
- In search of the innovative housing association
- Managing innovation
- Conclusions
- References
- Index