The new bureaucracy : : Quality assurance and its critics / / Max Travers.
There has already been much discussion and critique of the New Public Management, and the impact of auditing and inspection on professional work in schools, hospitals, local government and the police. This study, by a qualitative sociologist, uses interpretive methods to examine this new form of reg...
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Superior document: | Title is part of eBook package: De Gruyter Bristol University Press Backlist eBook-Package 2013-1995 |
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Place / Publishing House: | Bristol : : Policy Press, , [2007] ©2007 |
Year of Publication: | 2007 |
Language: | English |
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Physical Description: | 1 online resource (208 p.) |
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Travers, Max, author. aut http://id.loc.gov/vocabulary/relators/aut The new bureaucracy : Quality assurance and its critics / Max Travers. Bristol : Policy Press, [2007] ©2007 1 online resource (208 p.) text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Front Matter -- Contents -- Acknowledgements -- Introduction -- Quality assurance as a new occupation -- Professionals and quality -- Audit and inspection -- Organisations and accountability -- The problem of red tape -- Critical responses -- Conclusion: learning to live with regulation -- References -- Index restricted access http://purl.org/coar/access_right/c_16ec online access with authorization star There has already been much discussion and critique of the New Public Management, and the impact of auditing and inspection on professional work in schools, hospitals, local government and the police. This study, by a qualitative sociologist, uses interpretive methods to examine this new form of regulation from the inside. Based on interviews with inspectors, quality assurance managers, and auditors, as well as with professionals struggling with red tape, it offers a critical and insightful account of organisational change. The author includes vivid accounts of how quality assurance procedures and systems work in practice, conveying a sense of what is practically involved in the work of counting, measuring and managing quality, and the everyday frustrations of professionals dealing with ever-increasing amounts of paper work and red tape. This book should be essential reading for anyone concerned about the rise of this new bureaucracy and the contemporary state of the professions. It is intended to support courses on quality assurance and the New Public Management in public administration and management. It also provides an accessible introduction for students in socio-legal studies, sociology and social policy about the effects of neo-liberalism on public sector work. Mode of access: Internet via World Wide Web. In English. Description based on online resource; title from PDF title page (publisher's Web site, viewed 27. Jan 2023) Organizational change. Public administration Quality control. Total quality management in government. POLITICAL SCIENCE / Public Policy / General. bisacsh Title is part of eBook package: De Gruyter Bristol University Press Backlist eBook-Package 2013-1995 9783111196213 https://www.degruyter.com/isbn/9781847422354 Cover https://www.degruyter.com/document/cover/isbn/9781847422354/original |
language |
English |
format |
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author |
Travers, Max, Travers, Max, |
spellingShingle |
Travers, Max, Travers, Max, The new bureaucracy : Quality assurance and its critics / Front Matter -- Contents -- Acknowledgements -- Introduction -- Quality assurance as a new occupation -- Professionals and quality -- Audit and inspection -- Organisations and accountability -- The problem of red tape -- Critical responses -- Conclusion: learning to live with regulation -- References -- Index |
author_facet |
Travers, Max, Travers, Max, |
author_variant |
m t mt m t mt |
author_role |
VerfasserIn VerfasserIn |
author_sort |
Travers, Max, |
title |
The new bureaucracy : Quality assurance and its critics / |
title_sub |
Quality assurance and its critics / |
title_full |
The new bureaucracy : Quality assurance and its critics / Max Travers. |
title_fullStr |
The new bureaucracy : Quality assurance and its critics / Max Travers. |
title_full_unstemmed |
The new bureaucracy : Quality assurance and its critics / Max Travers. |
title_auth |
The new bureaucracy : Quality assurance and its critics / |
title_alt |
Front Matter -- Contents -- Acknowledgements -- Introduction -- Quality assurance as a new occupation -- Professionals and quality -- Audit and inspection -- Organisations and accountability -- The problem of red tape -- Critical responses -- Conclusion: learning to live with regulation -- References -- Index |
title_new |
The new bureaucracy : |
title_sort |
the new bureaucracy : quality assurance and its critics / |
publisher |
Policy Press, |
publishDate |
2007 |
physical |
1 online resource (208 p.) |
contents |
Front Matter -- Contents -- Acknowledgements -- Introduction -- Quality assurance as a new occupation -- Professionals and quality -- Audit and inspection -- Organisations and accountability -- The problem of red tape -- Critical responses -- Conclusion: learning to live with regulation -- References -- Index |
isbn |
9781847422354 9783111196213 |
url |
https://www.degruyter.com/isbn/9781847422354 https://www.degruyter.com/document/cover/isbn/9781847422354/original |
illustrated |
Not Illustrated |
dewey-hundreds |
300 - Social sciences |
dewey-tens |
350 - Public administration & military science |
dewey-ones |
352 - General considerations of public administration |
dewey-full |
352.357 |
dewey-sort |
3352.357 |
dewey-raw |
352.357 |
dewey-search |
352.357 |
work_keys_str_mv |
AT traversmax thenewbureaucracyqualityassuranceanditscritics AT traversmax newbureaucracyqualityassuranceanditscritics |
status_str |
n |
ids_txt_mv |
(DE-B1597)647384 |
carrierType_str_mv |
cr |
hierarchy_parent_title |
Title is part of eBook package: De Gruyter Bristol University Press Backlist eBook-Package 2013-1995 |
is_hierarchy_title |
The new bureaucracy : Quality assurance and its critics / |
container_title |
Title is part of eBook package: De Gruyter Bristol University Press Backlist eBook-Package 2013-1995 |
_version_ |
1759123243317329920 |
fullrecord |
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