Domestic Workers Talk : : Language Use and Social Practices in a Multilingual Workplace / / Kellie Gonçalves, Anne Ambler Schluter.
Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilian–American employer as well as the company’s Hispa...
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Superior document: | Title is part of eBook package: De Gruyter DG Plus PP Package 2024 Part 2 |
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Place / Publishing House: | Bristol ;, Blue Ridge Summit : : Multilingual Matters, , [2024] ©2024 |
Year of Publication: | 2024 |
Language: | English |
Series: | Language at Work ;
9 |
Online Access: | |
Physical Description: | 1 online resource (168 p.) |
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Other title: | Frontmatter -- Contents -- Figures and Tables -- Acknowledgments -- 1 Introduction -- 2 Advancing Methodology: Using a Mixed Methodological Approach within a Multilingual Cleaning Company -- 3 Magda: The Personal and Professional Trajectory of Shine’s Owner -- 4 The Interplay between Identity, Ideology and Capital that Strengthens Cultural Attachments: The Pull of Portuguese and the Portuguese- Centric Ironbound Community for Shine’s Hispanophone Employees -- 5 Multicompetence as Essential and English- Language Proficiency as Secondary: Examining the Shape of Customer– Employee Interactions between Speakers who do not Share a Common Language -- 6 Conclusion -- References -- Index |
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Summary: | Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilian–American employer as well as the company’s Hispanophone and Lusophone employees. |
Format: | Mode of access: Internet via World Wide Web. |
ISBN: | 9781800416765 9783111332383 9783111428390 |
DOI: | 10.21832/9781800416765 |
Access: | restricted access |
Hierarchical level: | Monograph |
Statement of Responsibility: | Kellie Gonçalves, Anne Ambler Schluter. |