Searching for Health Information : : The Cancer Information Service Model / / Vicki S. Freimuth, Thomas J. Kean, Judith A. Stein.

• Superior document: Title is part of eBook package: De Gruyter University of Pennsylvania Press Package Archive 1898-1999
• VerfasserIn: Freimuth, Vicki S.,; Kean, Thomas J.,; Stein, Judith A.,
• Place / Publishing House: Philadelphia : : University of Pennsylvania Press, , [2018]; ©1989
• Year of Publication: 2018
• Language: English
• Series: Anniversary Collection
• Physical Description: 1 online resource (264 p.) :; 49 illus.

Searching for Health Information reviews the research on the process of seeking health information and contributes to that literature by analyzing the largest available database on health-information-seeking behavior, the Cancer Information Service (CIS), a referral service sponsored by the National Cancer Institute. But the book is not only about CIS. Vicki S. Freimuth, Judith A. Stein, and Thomas J. Kean describe the general context in which people search for health information about a variety of diseases and other health concerns. They then present a theoretical overview of the nature of information and the way people search for it. By analyzing data obtained from more than a million calls to CIS over a four-year period and by studying follow-up surveys of over 7500 of these callers, the authors contribute to our understanding of the process of information seeking.The communication of health information is increasingly important, and this book breaks new ground in its analysis of one successful system.

Table of Contents

Frontmatter -- Contents -- Preface -- Tables -- Figures -- Introduction -- 1. The Search for Health Information -- 2. Comprehensive Health Communication Systems: A Cancer Example -- 3. The Cancer Information Service Evaluation: An Overview of Results -- 4. Differences Among CIS User Groups -- 5. The General Public's Search for Cancer Information -- 6. Symptomatic People's Search for Cancer Information -- 7. Cancer Patients' Search for Cancer Information -- 8. Stimulating Information Seeking -- 9. Knowledge and Utilization Gaps -- 10. Conclusions -- Appendix A: The History and Development of the CIS -- Appendix B: List of CIS Offices and Areas of Coverage, 1988 -- Appendix C: CIS Call Record Form and Code Sheet -- Appendix D: CIS User Survey -- Appendix E: Selected CIS Data Tables -- Appendix F: List of NCI Cancer Communications Research Grantees -- References -- Index