Shapeholders : : Business Success in the Age of Activism / / Mark Kennedy.

Today, all it takes is one organizational misstep to sink a company's reputation. Social media can be a strict ethical enforcer, with the power to convince thousands to boycott products and services. Executives are stuck on appeasing stakeholders-shareholders, employees, and consumers-but they...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter Columbia University Press Complete eBook-Package 2017
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Place / Publishing House:New York, NY : : Columbia University Press, , [2017]
©2017
Year of Publication:2017
Language:English
Series:Columbia Business School Publishing
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Physical Description:1 online resource (272 p.)
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Table of Contents:
  • Frontmatter
  • Contents
  • Preface
  • Acknowledgments
  • Introduction: From the Heart of a Businessman
  • Who Are the Shapeholders?
  • 1. Shapeholders
  • 2. Social Activists
  • 3. The Media
  • 4. Politicians
  • 5. Regulators
  • Seven Steps to Shapeholder Success
  • 6. Align with a Purpose
  • 7. Anticipate
  • 8. Assess
  • 9. Avert
  • 10. Acquiesce
  • 11. Advance Common Interests
  • 12. Assemble to Win
  • 13. Pope Francis, a CEO Worth Emulating
  • Notes
  • Index