Social Administration / / Nancy Lohmann, Roger Lohmann.

By making explicit linkages both to social work practice and to the history of management thought, covering the rapidly expanding field of nonprofit studies, and incorporating management approaches from Henri Fayol's principles to Total Quality Management, this pioneering work grounds the pract...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter Columbia University Press eBook-Package Backlist 2000-2013
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Place / Publishing House:New York, NY : : Columbia University Press, , [2001]
©2001
Year of Publication:2001
Language:English
Series:Foundations of Social Work Knowledge Series
Online Access:
Physical Description:1 online resource (544 p.)
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Table of Contents:
  • Frontmatter
  • Contents
  • Foreword
  • Preface
  • 1. Introduction
  • PART I. The Ecology of Social Administration
  • 2. Social Administration and Community
  • 3. The Social Agency
  • 4. Social Administration and Organization
  • PART II. Elements of Social Administration
  • 5. Leadership and Decision-Making
  • 6. The Process of Management
  • 7. Management Models
  • PART III. The Process of Institutionalization
  • 8. Policy, Institutions, and Strategic Action
  • 9. Administrative Planning
  • 10. Implementation
  • 11. Operations
  • 12. Accountability
  • 13. Program Evaluation
  • PART IV. Communications and Information
  • 14. Administrative Communication
  • 15. Administrative Information Systems
  • PART V. Empowerment
  • 16. Administrative Authority
  • 17. Power and Influence
  • 18. Marketing, Public Relations, and Advertising
  • PART VI. Human and Financial Capital
  • 19. Personnel Systems
  • 20. Human Resources
  • 21. Financial Management
  • 22. Financial Inflows
  • 23. Budgeting
  • PART VII. Topics in Social Administration
  • 24. Social Administration and Purchase of Service Contracts
  • 25. Ethics and Administration
  • 26. Human Diversity and Administrative Justice
  • 27. Governance Issues: Boards and Directorates
  • Afterword
  • APPENDIX 1
  • APPENDIX 2
  • APPENDIX 3
  • APPENDIX 4
  • APPENDIX 5
  • NOTES
  • REFERENCES
  • INDEX