Conflict Without Casualties : : A Field Guide for Leading with Compassionate Accountability.

• Author: Regier, Nate.
• Place / Publishing House: Oakland : : Berrett-Koehler Publishers, Incorporated,, 2017.; Ã2017.
• Year of Publication: 2017
• Edition: 2nd ed.
• Language: English
• Physical Description: 1 online resource (225 pages)

When leaders learn how to manage the emotions and drama in their organizations, conflict can be made healthier. Nate Regier uses the Drama Triangle Model and the Compassion Cycle to show leaders how to exercise compassion, not passion, and turn the negative energy of conflict into a positive energy for increased productivity and growth.

Table of Contents

Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Acknowledgments -- Introduction -- PART 1 CONFLICT WITH CASUALTIES: DRAMA IS KILLING US -- Chapter 1 Conflict: The Big Bang of Communication -- Chapter 2 Drama: Misusing the Energy of Conflict -- Chapter 3 But I'm Just Trying to Help!: Good Intentions, Unintended Consequences -- PART 2 A FRAMEWORK FOR POSITIVE CONFLICT: COMPASSIONATE ACCOUNTABILITY CAN CHANGE THE WORLD -- Chapter 4 Compassion: Not for the Faint of Heart -- Chapter 5 Compassion and the Cycles of Human Civilization: Will We Get It Right This Time? -- PART 3 CONFLICT WITHOUT CASUALTIES USER MANUAL: PUTTING NEXT ELEMENT'S COMPASSION CYCLE TO WORK -- Chapter 6 Violators Will Be Prosecuted: Three Rules of the Compassion Cycle -- Chapter 7 Warning! Drama Approaching!: Three Leading Indicators -- Chapter 8 It's All about Choices: Three Choices to Move -- Chapter 9 Coaching Accountability When There's No Drama: Match and Move -- Chapter 10 The Formula for Compassionate Conflict: Confronting Drama with Compassionate Accountability -- Chapter 11 Conflict without Casualties: Preparing to Struggle with -- Appendix A: Personal Development Guide -- Appendix B: Preparing for Conflict: Building My ORPO Bank -- Notes -- Glossary of Terms and Phrases -- C -- D -- F -- K -- M -- O -- P -- R -- T -- V -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- Z -- About the Author.