A Trauma-Informed Approach to Library Services.

• Author: Tolley, Rebecca.
• Place / Publishing House: Chicago : : American Library Association,, 2020.; Ã2014.
• Year of Publication: 2020
• Edition: 1st ed.
• Language: English
• Physical Description: 1 online resource (193 pages)

Using the trauma-informed approach outlined in this book, libraries can ensure they are empathetic community hubs where everyone feels welcomed, respected, and safe.

Table of Contents

Intro -- Contents -- Preface -- Acknowledgments -- PART I: Adverse Childhood Experiences and Trauma-Informed Care -- Chapter 1: Trauma and Adverse Childhood Experiences -- Chapter 2: The Trauma-Informed Approach to Service -- Chapter 3: Trauma-Informed Care and Libraries -- Chapter 4: The Trauma-Informed Library Environment -- PART II: The Six Guiding Principles of Trauma-Informed Approaches -- Chapter 5: Safety -- Chapter 6: Trustworthiness and Transparency -- Chapter 7: Peer Support -- Chapter 8: Collaboration and Mutuality -- Chapter 9: Empowerment, Voice, and Choice -- Chapter 10: Cultural, Historical, and Gender Issues -- PART III: Creating a Culture of Trauma-Informed Care in Libraries -- Chapter 11: Assessing Organizational Readiness -- Chapter 12: The Library as Sanctuary -- Chapter 13: Becoming a Trauma-Informed Library Workforce -- Chapter 14: Planning for Trauma-Informed Services -- Appendix: Adverse Childhood Experience Questionnaire -- References -- Index.