Sorting letters, sorting lives : delivering diversity in the United States Postal Service / / Linda B. Benbow.
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| Year of Publication: | 2011 |
| Language: | English |
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| Physical Description: | xix, 237 p. |
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Table of Contents:
- Diversity makes the USPS stronger, and weaker
- Work in an urban mail processing facility
- Integrated work areas
- Work in a resegregated postal facility
- Power, symbolic, and invisible tokens
- Sorting lives in the United States Postal Service.