A practical guide to working with reluctant clients in health and social care / Maggie Kindred ; illustrated by Cath Kindred.
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| Year of Publication: | 2011 |
| Language: | English |
| Online Access: | |
| Physical Description: | 140 p. :; ill. |
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Table of Contents:
- Starting points
- Your philosophy
- Helping others
- Messages
- Power
- Non-verbal communication
- Dress
- Rights
- Staying safe
- Making contact with clients
- Contracts
- Recording
- Methods of helping suited to the reluctant client
- Good endings
- Rewards.