S-BPM in the Production Industry : : A Stakeholder Approach.
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| Place / Publishing House: | Cham : : Springer International Publishing AG,, 2016. Ã2017. |
| Year of Publication: | 2016 |
| Edition: | 1st ed. |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (239 pages) |
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Table of Contents:
- Intro
- Preface
- Acknowledgements
- Contents
- Editors and Contributors
- 1 Introduction
- Abstract
- References
- 2 Industrial Challenges
- Abstract
- 2.1 Introduction
- 2.2 The Vital Role of Humans in Production Industries
- 2.3 Organizational Challenges of Future Production-"Servitization"
- 2.3.1 Changing the Business Model
- 2.3.2 Focusing on People and Learning
- 2.3.3 Digital Service Provision
- 2.4 Technological Challenges of Future Production Systems
- 2.5 Conclusive Summary Industrial Challenges
- References
- 3 S-BPM's Industrial Capabilities
- Abstract
- 3.1 S-BPM's Technological Capabilities
- 3.1.1 Exchanging Process Data via B2MML
- 3.1.2 Process Communication via OPC UA
- 3.1.3 Executing S-BPM Models in Real Time via IEC 61131-3
- 3.1.4 S-BPM as Communication Model for Process Integration
- 3.2 S-BPM's Organizational Development Capabilities
- 3.2.1 Creating Semantically Valid Representations
- 3.2.1.1 Work Analysis
- 3.2.1.2 Top-Down Versus Bottom-Up Modelling
- 3.2.1.3 Emergent Semantics
- 3.2.1.4 Semantic Business Process Management
- 3.2.1.5 Conclusive Summary
- 3.2.2 Process-Based Organizational Development
- 3.3 S-BPM's Human Support Capabilities
- 3.3.1 Designing Industrial Workplaces in a Subject-Oriented Way
- 3.3.2 Designing and Executing Organizational Structures for Active Involvement and Empowerment of Organizational Actors
- 3.4 Conclusive Summary
- References
- 4 Lot-Size One Production
- Abstract
- 4.1 Elicitation and Analysis of the Initial Situation
- 4.1.1 Management Workshop
- 4.1.2 Interviewing the Employees
- 4.1.3 Analysis and Goal Definition
- 4.1.4 Defining Requirements
- 4.1.4.1 Organizational Requirements
- 4.1.4.2 Functional Requirements
- 4.1.4.3 Technical Requirements
- 4.2 Process and Solution Design
- 4.2.1 Prototyping User Interfaces.
- 4.2.2 Reframing S-BPM Models
- 4.2.3 Soliciting Early Feedback
- 4.2.3.1 Feedback Through Focus Groups
- 4.2.3.2 Feedback from User Tests
- 4.2.3.3 Feedback from User Interaction Questionnaire
- 4.3 Case Implementation
- 4.3.1 Organizational Implementation
- 4.3.1.1 Selected Workplaces
- 4.3.1.2 Implemented S-BPM Process Support
- 4.3.2 Technical Implementation
- 4.4 Case Evaluation
- 4.4.1 Evaluation Steps and Procedure
- 4.4.1.1 Technology Acceptance Questionnaire
- 4.4.1.2 Semi-structured Interviews
- 4.4.2 Summative Evaluation Results
- 4.4.2.1 Technology Acceptance
- 4.4.2.2 Case Evaluation Elements
- 4.4.3 Discussion of Evaluation Results
- 4.4.3.1 Organizational Changes
- 4.4.3.2 Technical Changes
- 4.4.3.3 Management Commitment
- 4.4.3.4 Takeaways from the Case
- 4.5 Conclusion
- Reference
- 5 People-Centred Production Design
- Abstract
- 5.1 Elicitation and Analysis of the Initial Situation
- 5.1.1 Use Case Definition
- 5.1.1.1 Initial Situation
- 5.1.1.2 Goal Definition
- 5.1.1.3 Sketching the Envisioned Solution
- 5.1.2 Requirements Elicitation and Analysis
- 5.1.2.1 Organizational Requirements
- 5.1.2.2 Functional Requirements
- 5.1.2.3 Technical Requirements
- 5.2 Process and Solution Design
- 5.2.1 Formative Evaluation Framework Guiding the Design
- 5.2.2 The First Prototype Design
- 5.2.2.1 Prototype Description
- 5.2.3 Formative Evaluation Results and First Prototype Refinement
- 5.2.3.1 Developer Workshops
- 5.2.3.2 Focus Groups
- 5.2.3.3 User Tests
- 5.2.3.4 Consequences and Measures
- 5.2.4 The Second Prototype Design
- 5.2.4.1 Suggestion and Feedback Management
- 5.2.4.2 Error Management
- 5.2.4.3 Change Analysis and Propagation
- 5.3 Case Implementation
- 5.3.1 Organizational Implementation
- 5.3.2 Technical Implementation
- 5.4 Case Evaluation.
- 5.4.1 Summative Evaluation Framework
- 5.4.1.1 Semi-structured Interviews
- 5.4.1.2 Paper-and-Pencil Questionnaires
- 5.4.1.3 System Data
- 5.4.2 Summative Evaluation Results
- 5.4.2.1 Semi-structured Interview Results
- 5.4.2.2 Paper-and-Pencil Questionnaire Results
- 5.4.2.3 System Data Results
- 5.5 Conclusion
- References
- 6 Human-Controlled Production
- Abstract
- 6.1 Related Work
- 6.2 Stress-Aware Lego Assembly
- 6.2.1 Assembly Workplace Setup
- 6.2.2 S-BPM Implementation
- 6.2.3 Findings
- 6.2.3.1 Measuring Human Physiological Data in Work Situations
- 6.2.3.2 Findings with Respect to Adaptive S-BPM Processes
- 6.3 Conclusive Summary
- References
- 7 Learnings
- Abstract
- 7.1 Learnings from the Industrial Cases
- 7.1.1 People-Centred Analysis and Requirements Elicitation
- 7.1.2 Informed Subject-Oriented Process Design and Implementation
- 7.1.3 Factory-Level Tool Installation
- 7.1.4 Summative Evaluation
- 7.1.5 Consultancy Learnings Reported Within the Cases
- 7.1.5.1 Learnings Related to Company A
- 7.1.5.2 Learnings Related to Company B
- 7.2 Learnings Related to Sensing
- 7.2.1 Human Sensing
- 7.2.2 Asset Tracking
- 7.2.3 Machine Usage Profiling
- 7.3 Conclusion
- References
- 8 The Future: Obstacles and Opportunities
- Abstract
- 8.1 The Fundamental Values of S-BPM in Production
- 8.1.1 Individuals and Interactions: Support Through Notational Simplicity
- 8.1.2 Working Systems: Support Through Seamless Integration
- 8.1.3 Customer Collaboration: Support Through Widely Shared Semantics
- 8.1.4 Responding to Change: Support Through Encapsulation
- 8.2 Obstacles
- 8.2.1 Process Modelling as Routine Task not Ideation
- 8.2.2 Don't Mess with My Core Process
- 8.2.3 Hierarchies and Silos
- 8.2.4 The Desire for Global Control Flow
- 8.3 Opportunities.
- 8.3.1 Towards a Roadmap for Using S-BPM in Production
- 8.3.2 Practical Application: A Case Study in the Food Industry
- 8.3.3 Other Fields of Application: Architecture-Engineering-Construction (AEC) as an Example
- 8.4 Conclusion
- References
- Index.