Six sigma in HR transformation : achieving excellence in service delivery /

Six sigma in HR transformation : achieving excellence in service delivery / / Mircea Albeanu and Ian Hunter with Jo Radford.

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Bibliographic Details
Superior document:The Gower HR transformation series
:
ProQuest (Firm)
Albeanu, Mircea.
TeilnehmendeR:
Hunter, Ian.
Radford, Jo.
ProQuest (Firm)
Year of Publication:2010
Language:English
Series:Gower HR transformation series.
Online Access:
Physical Description:ix, 128 p. :; ill.
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100 1 |a Albeanu, Mircea. 
245 1 0 |a Six sigma in HR transformation  |h [electronic resource] :  |b achieving excellence in service delivery /  |c Mircea Albeanu and Ian Hunter with Jo Radford. 
260 |a Farnham, U.K. :  |b Gower,  |c 2010. 
300 |a ix, 128 p. :  |b ill. 
490 1 |a The Gower HR transformation series 
504 |a Includes bibliographical references (p. 127-128). 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Service industries  |x Quality control. 
650 0 |a Consumer satisfaction  |x Statistical methods. 
655 4 |a Electronic books. 
700 1 |a Hunter, Ian. 
700 1 |a Radford, Jo. 
710 2 |a ProQuest (Firm) 
830 0 |a Gower HR transformation series. 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=533023  |z Click to View 

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