Funeral home customer service A-Z : creating exceptional experiences for today's families / / Alan D. Wolfelt.

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Year of Publication:2004
Language:English
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Physical Description:236 p. :; ill.
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245 1 0 |a Funeral home customer service A-Z  |h [electronic resource] :  |b creating exceptional experiences for today's families /  |c Alan D. Wolfelt. 
260 |a Fort Collins, Col. :  |b Companion Press,  |c c2004. 
300 |a 236 p. :  |b ill. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
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650 0 |a Funeral homes  |z United States. 
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856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=516925  |z Click to View