Service science : design for scaling and transformation / / Cheng Hsu.
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Year of Publication: | 2009 |
Language: | English |
Online Access: | |
Physical Description: | xiv, 302 p. :; ill. |
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Bibliography: | Includes bibliographical references (p. 287-296) and index. |
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ISBN: | 9789812836762 9812836764 |
Hierarchical level: | Monograph |
Statement of Responsibility: | Cheng Hsu. |