Matching services to markets : : the role of the human sensorium in shaping service-intensive markets / / H.B. Casanova.
Every creature builds its niche in engagement with its environment. Such engagements, repeated over time, invariably result in stable exchanges supporting a particular species. Every species maintains its exchanges using its unique sensorium, its own aggregated set of sensory channels it uses to see...
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Superior document: | Service systems and innovations in business and society collection, |
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Place / Publishing House: | New York, New York (222 East 46th Street, New York, NY 10017) : : Business Expert Press,, 2016. |
Year of Publication: | 2016 |
Edition: | First edition. |
Language: | English |
Series: | Service systems and innovations in business and society collection.
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Online Access: | |
Physical Description: | 1 online resource (xix, 108 pages) :; illustrations. |
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Table of Contents:
- 1. Mapping a course into markets
- 2. And the answer is: exchanges
- 3. Markets
- 4. Time-invariant market structure
- 5. Interim conclusions
- Appendix A. The sensorium cascades into markets
- Appendix B. The roots of market structure in biology and sociobiology
- Appendix C. Cycles between production, finance, and market strategy at IBM
- Appendix D. Glossary, keywords, and special terms
- References
- Index.