Five steps of outcome-based planning and evaluation for public libraries / / Melissa Gross, Cindy Mediavilla, Virginia A. Walter.
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| Place / Publishing House: | Chicago : : ALA Editions, an imprint of the American Library Association,, 2016. |
| Year of Publication: | 2016 |
| Language: | English |
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| Physical Description: | 1 online resource (117 pages) :; illustrations |
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Table of Contents:
- Outcomes, services and programs, and OBPE
- Gathering information
- Determining outcomes
- Designing programs and services
- Evaluating programs and services
- Sharing results
- Appendix A. Community assessment environmental scan : internal (library) factors
- Appendix B. Community assessment environmental scan : external (community) factors
- Appendix C. Community assessment : field questions to ask yourself
- Appendix D. Community assessment : sample interview and focus group questions.