Performance management : : towards organizational excellence / / T.V. Rao.

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Place / Publishing House:Thousand Oaks : : SAGE Publications,, 2016.
Year of Publication:2016
Edition:Second edition.
Language:English
Online Access:
Physical Description:1 online resource (331 pages) :; illustrations
Notes:Revised edition of the author's Performance management and appraisal systems, 2004.
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Table of Contents:
  • Foreword
  • Preface to the first edition
  • Preface to this edition
  • Acknowledgments
  • Performance management: an overview
  • Defining and planning performance
  • Defining and building competencies
  • Performance analysis for individual and organizational development
  • Reducing biases in ratings and managing forced distribution
  • Performance conversations and performance review discussions
  • Using performance management system data for hr decisions and performance
  • Improvements
  • Best practices in performance management
  • Managing motivation through rewards and recognition: best practices
  • Lessons from experience: a new look at performance management systems
  • 360 degree feedback as a performance management tool
  • Performance management through assessment and development centers
  • Bibliography
  • Index
  • About the author.