Modeling service systems / / Ralph D. Badinelli.
This book invites the reader on a journey of discovery of service systems. From a Service-Dominant-Logic perspective, such systems are the building blocks of all economic activity, and innovation of new service systems holds the promise of a new industrial revolution. Users navigating websites, cust...
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| Superior document: | Service systems and innovations in business and society collection, |
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| VerfasserIn: | |
| Place / Publishing House: | New York, New York (222 East 46th Street, New York, NY 10017) : : Business Expert Press,, 2016. |
| Year of Publication: | 2016 |
| Edition: | First edition. |
| Language: | English |
| Series: | Service systems and innovations in business and society collection.
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| Online Access: | |
| Physical Description: | 1 online resource (xi, 162 pages) |
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Table of Contents:
- 1. Introduction
- 2. Preliminary concepts of service
- 3. Modeling cocreative systems
- 4. Service ecosystems
- 5. Modeling languages for service systems
- 6. Decision making
- 7. Decision analysis
- References
- Index.