A service engineering method for knowledge-intense person-oriented services / / Philipp Menschner.

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Place / Publishing House:Kassel, Germany : : kassel university press,, 2015.
2015
Year of Publication:2015
Language:English
Series:Research on IT/Service/Innovation/Collaboration ; Volume 4
Online Access:
Physical Description:1 online resource (296 pages) :; illustration, tables.
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100 1 |a Menschner, Philipp,  |e author. 
245 1 2 |a A service engineering method for knowledge-intense person-oriented services /  |c Philipp Menschner. 
264 1 |a Kassel, Germany :  |b kassel university press,  |c 2015. 
264 4 |c 2015 
300 |a 1 online resource (296 pages) :  |b illustration, tables. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 0 |a Research on IT/Service/Innovation/Collaboration ;  |v Volume 4 
504 |a Includes bibliographical references. 
588 |a Description based on online resource; title from PDF title page (ebrary, viewed June 9, 2016). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Computer service industry. 
650 0 |a Computer industry  |x Customer services. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Menschner, Philipp.  |t Service engineering method for knowledge-intense person-oriented services.  |d Kassel, Germany : kassel university press, c2015   |h xxx, 264 pages   |k Research on IT/Service/Innovation/Collaboration ; Volume 4   |z 9783862197941 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=4386676  |z Click to View