Administrative assistant's and secretary's handbook / by James Stroman, Kevin Wilson, Jennifer Wauson.
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| : | |
|---|---|
| TeilnehmendeR: | |
| Year of Publication: | 2008 |
| Edition: | 3rd ed. |
| Language: | English |
| Online Access: | |
| Physical Description: | xiii, 578 p. :; ill. |
| Notes: |
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Table of Contents:
- Overview for the new administrative assistant
- Daily routine
- Telephone usage
- Mail services and shipping
- Travel arrangements
- Meetings
- Time management
- Keeping accurate records
- Office machines
- Telecommunications equipment
- Computer hardware
- Computer software
- Database management
- Computer networking
- Using the internet
- Web conferencing
- Spreadsheet software
- Data security
- Keyboarding skills
- Word processing
- Desktop publishing
- Using Powerpoint
- Troubleshooting computer problems
- Office ergonomics
- Glossary of computer terms
- The business letter
- Other written communications
- Forms of address
- Legal documents and terms
- Grammar
- Language, usage, and style
- Common English usage problems
- Spelling
- Pronunciation
- Punctuation
- Numerals
- Bookkeeping and accounting
- Business taxes
- Banking
- Special business and financial information for the small business
- Weights and measures
- Your future
- Presentation skills
- Communications skills
- Office management and supervision.