Safety and ethics in healthcare : a guide to getting it right / / Bill Runciman, Alan Merry, Merrilyn Walton.
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| TeilnehmendeR: | |
| Year of Publication: | 2007 |
| Language: | English |
| Online Access: | |
| Physical Description: | xxii, 334 p. :; ill. |
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Table of Contents:
- Setting the stage : an overview of healthcare
- Risk and the harm caused by healthcare
- Healthcare : a dysfunctional system
- Naming, blaming and shaming
- Human error and complex systems
- Knowing what to do
- Ethics, professional behaviour and regulation
- When things go wrong : looking after the people involved
- When things go wrong : preventing a recurrence
- Getting the best out of people
- Getting the best out of the system
- Where to now?