Assessing satisfaction in health and long term care : practical approaches to hearing the voices of consumers / / Robert A. Applebaum, Jane K. Straker, Scott M. Geron.
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Year of Publication: | 2000 |
Language: | English |
Online Access: | |
Physical Description: | ix, 142 p. |
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Bibliography: | Includes bibliographical references (p. 129-135) and index. |
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ISBN: | 0826113052 (pbk.) 9780826113054 |
Hierarchical level: | Monograph |
Statement of Responsibility: | Robert A. Applebaum, Jane K. Straker, Scott M. Geron. |