Working with difficult people / William Lundin, Kathleen Lundin, and Michael S. Dobson.
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| Year of Publication: | 2009 |
| Edition: | 2nd ed. |
| Language: | English |
| Online Access: | |
| Physical Description: | 120 p. :; ill. |
| Notes: | Includes index. |
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Table of Contents:
- How difficult are you?
- Stop, look, and listen
- Maximizing your power
- It's not (always) personal, it's (often) business
- Planning your strategy
- Working with difficult superiors
- Working with difficult subordinates
- Corporate culture and difficult people
- Mean and angry
- Suspicious
- Pessimists
- Cynics
- Shy and quiet
- How do I love me?
- Extreme competitiveness
- Overcontrolling
- It takes two to make a toady
- Lessons: handling all kinds of difficult people.