Accounts, excuses, and apologies : : image repair theory and research / / William L. Benoit.
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Place / Publishing House: | Albany, New York : : SUNY Press,, 2015. 2015 |
Year of Publication: | 2015 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (168 pages) |
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Bibliography: | Includes bibliographical references and indexes. |
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ISBN: | 9781438453996 9781438454009 |
Hierarchical level: | Monograph |
Statement of Responsibility: | William L. Benoit. |