Information technology in the service society : a twenty-first century lever / / Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.

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TeilnehmendeR:
Year of Publication:1994
Language:English
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Physical Description:xiii, 270 p. :; ill.
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050 4 |a HC79.I55  |b I5396 1994 
245 0 0 |a Information technology in the service society  |h [electronic resource] :  |b a twenty-first century lever /  |c Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council. 
260 |a Washington, D.C. :  |b National Academy Press,  |c 1994. 
300 |a xiii, 270 p. :  |b ill. 
504 |a Includes bibliographical references. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Information technology. 
650 0 |a Service industries  |x Automation. 
655 4 |a Electronic books. 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3376103  |z Click to View