Building successful online communities : evidence-based social design / / Robert E. Kraut and Paul Resnick with Sara Kiesler ... [et al.].

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Bibliographic Details
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TeilnehmendeR:
Year of Publication:2011
Language:English
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Physical Description:xi, 309 p. :; ill.
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Table of Contents:
  • Introduction
  • Encouraging contribution to online communities
  • Encouraging commitment in online communities
  • Regulating behavior in online communities
  • The challenges of dealing with newcomers
  • Starting new online communities.