Phone clones : authenticity work in the transnational service economy / / Kiran Mirchandani.
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Year of Publication: | 2012 |
Language: | English |
Online Access: | |
Physical Description: | x, 174 p. |
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050 | 4 | |a HE8789.I4 |b M57 2012 | |
082 | 0 | 4 | |a 381 |2 23 |
100 | 1 | |a Mirchandani, Kiran, |d 1968- | |
245 | 1 | 0 | |a Phone clones |h [electronic resource] : |b authenticity work in the transnational service economy / |c Kiran Mirchandani. |
260 | |a Ithaca : |b ILR Press, |c 2012. | ||
300 | |a x, 174 p. | ||
504 | |a Includes bibliographical references and index. | ||
533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
650 | 0 | |a Call center agents |z India |x Social conditions. | |
650 | 0 | |a Service industries workers |z India |x Social conditions. | |
650 | 0 | |a Customer services |x Social aspects |z India. | |
650 | 0 | |a International business enterprises |x Social aspects |z India. | |
650 | 0 | |a Intercultural communication |z India. | |
650 | 0 | |a Identity (Psychology) |z India. | |
655 | 4 | |a Electronic books. | |
710 | 2 | |a ProQuest (Firm) | |
856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3138305 |z Click to View |