User Satisfaction with Personalised Internet Applications.
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Superior document: | Forschungsergebnisse der Wirtschaftsuniversitaet Wien Series ; v.27 |
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Place / Publishing House: | Frankfurt a.M. : : Peter Lang GmbH, Internationaler Verlag der Wissenschaften,, 2008. Ã2008. |
Year of Publication: | 2008 |
Edition: | 1st ed. |
Language: | English |
Series: | Forschungsergebnisse der Wirtschaftsuniversitaet Wien Series
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Online Access: | |
Physical Description: | 1 online resource (186 pages) |
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020 | |a 9783631754856 |q (electronic bk.) | ||
020 | |z 9783631577707 | ||
035 | |a (MiAaPQ)50030686147 | ||
035 | |a (Au-PeEL)EBL30686147 | ||
035 | |a (OCoLC)1399170533 | ||
040 | |a MiAaPQ |b eng |e rda |e pn |c MiAaPQ |d MiAaPQ | ||
100 | 1 | |a Bauernfeind, Ulrike. | |
245 | 1 | 0 | |a User Satisfaction with Personalised Internet Applications. |
250 | |a 1st ed. | ||
264 | 1 | |a Frankfurt a.M. : |b Peter Lang GmbH, Internationaler Verlag der Wissenschaften, |c 2008. | |
264 | 4 | |c Ã2008. | |
300 | |a 1 online resource (186 pages) | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
338 | |a online resource |b cr |2 rdacarrier | ||
490 | 1 | |a Forschungsergebnisse der Wirtschaftsuniversitaet Wien Series ; |v v.27 | |
505 | 0 | |a Cover -- 1 INTRODUCTION -- 1.1 Problem statement -- 1.2 Objectives of the study -- 1.3 Structure of the book -- 2 STATE OF THE FIELD - THEORETICAL BACKGROUND -- 2.1 Classification of Personalised Internet Applications -- 2.2 Relevant Research Traditions and Theories -- 2.3 Customer Satisfaction in General -- 2.4 Human-Computer Interaction (HCI) -- 2.4.1 The Technology Acceptance Model (TAM) -- 2.4.2 The IS Success Model -- 2.4.3 Flow -- 2.4.4 Hedonic aspects -- 2.4.5 Other Approaches -- 2.5 User Interface Design Aspects -- 2.6 System Evaluation -- 2.6.1 Software Evaluation Methods -- 2.6.2 Web Site Evaluation Methods -- 3 INFLUENCES ON PERSONALISED INTERNET APPLICATIONS' SATISFACTION - RESEARCH MODEL AND HYPOTHESES -- 3.1 Research Model -- 3.2 Influencing Factors - Constructs and Hypotheses -- 3.2.1 Perceived Usefulness -- 3.2.2 Perceived Ease of Use -- 3.2.3 Trust -- 3.2.4 Exploratory Browsing Behaviour -- 3.2.5 Enjoyment -- 3.2.6 Attitude towards e-service -- 3.2.7 Experience -- 3.2.8 Satisfaction -- 3.2.9 Commitment -- 4 STUDY METHODOLOGY -- 4.1 Research Methods -- 4.1.1 Qualitative versus quantitative research methods -- 4.1.2 Approaches Used in this Study -- 4.2 Development of the Survey Instrument -- 4.3 Internet Applications Used for Evaluation -- 4.3.1 Tiscover -- 4.3.2 Learn@WU -- 4.3.3 Immobilien.net -- 4.4 Study Participants -- 4.5 Experimental setting and data collection method -- 5 EMPIRICAL RESULTS -- 5.1 Descriptive Statistics -- 5.1.1 Demographic Description of the Sample -- 5.1.2 Personal Characteristics of the Sample -- 5.1.3 Comparison of the three Personalised Internet Applications -- 5.2 Testing the Structural Model of Satisfaction with Personalised Internet Applications -- 5.2.1 Formative versus Reflective Indicators -- 5.2.2 Measurement and Structural Model -- 5.2.3 Model Evaluation in SEM. | |
505 | 8 | |a 5.2.4 Results of Testing the Structural Hypotheses -- 5.2.5 Structural Analyses for the three Personalised Internet Applications -- 5.3 Expert Interviews -- 5.3.1 Method of Expert Interviews -- 5.3.2 Results of Expert Interviews -- 6 DISCUSSION AND OUTLOOK -- 6.1 Conclusion -- 6.2 Implications for Practitioners -- 6.3 Limitations and Implications for Future Research -- References -- Appendix. | |
588 | |a Description based on publisher supplied metadata and other sources. | ||
590 | |a Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. | ||
655 | 4 | |a Electronic books. | |
776 | 0 | 8 | |i Print version: |a Bauernfeind, Ulrike |t User Satisfaction with Personalised Internet Applications |d Frankfurt a.M. : Peter Lang GmbH, Internationaler Verlag der Wissenschaften,c2008 |z 9783631577707 |
797 | 2 | |a ProQuest (Firm) | |
830 | 0 | |a Forschungsergebnisse der Wirtschaftsuniversitaet Wien Series | |
856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=30686147 |z Click to View |