Dissatisfied customers : Chinese business institute students speak out / / Niu Qiang and Martin Wolff.
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Year of Publication: | 2009 |
Language: | English |
Online Access: | |
Physical Description: | vi, 119 p. |
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Bibliography: | Includes bibliographical references and index. |
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ISBN: | 9781604568905 (softcover) 9781617283710 (electronic bk.) |
Hierarchical level: | Monograph |
Statement of Responsibility: | Niu Qiang and Martin Wolff. |