The regulatory craft : controlling risks, solving problems, and managing compliance / / Malcolm K. Sparrow.
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| Year of Publication: | 2000 |
| Language: | English |
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| Physical Description: | xxii, 346 p. :; ill. |
| Notes: | "Council for Excellence in Government." |
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Table of Contents:
- pt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits
- pt. 2. The emergence of regulatory craftsmanship. Innovations. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The Boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies
- pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Intelligence and analysis
- pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion.