Lean-Six Sigma for healthcare : : a senior leader guide to improving cost and throughput / / Chip Caldwell, Greg Butler, Nancy Poston.

• VerfasserIn: Caldwell, Chip,; Butler, Greg,; Poston, Nancy,
• TeilnehmendeR: Butler, Greg,; Poston, Nancy,; American Society for Quality,
• Place / Publishing House: Milwaukee, Wisconsin : : ASQ Quality Press,, 2009.
• Year of Publication: 2009
• Edition: Second edition.
• Language: English
• Physical Description: 1 online resource (238 pages) :; illustrations
• Notes: Revised edition of: Lean-Six Sigma for healthcare / Chip Caldwell, Jim Brexler, Tom Gillem. c2005.

Table of Contents

• The role of senior leaders : raising the performance bar
• The role of senior leaders : coaching cost of quality recovery
• The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change
• The role of senior leaders : managing the organization accountable change model
• The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time
• The role of senior leaders : driving sustainable organizational change
• The role of senior leaders : engaging physicians
• The role of senior leaders : achieving sustainable results (magic moment example)
• Summation.