Succeed with productivity and quality : : how to do better with less / / Imre Bernolak.

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Bibliographic Details
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Place / Publishing House:Milwaukee, Wisconsin : : ASQ Quality Press,, 2009.
Year of Publication:2009
Language:English
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Physical Description:1 online resource (264 pages) :; illustrations
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Table of Contents:
  • What is productivity? : how to work smarter, not harder
  • Special productivity improvement needs of smaller enterprises and services, including professionals
  • You need to know the facts before taking corrective action
  • Developing productivity measures
  • Measuring output and input
  • Comparing productivity indexes of two organizations
  • Benefits of benchmarking
  • Lessons from successful productivity and quality improvement programs
  • There are many opportunities for improving communication
  • Effective methods of motivating for results
  • Need for continual training and retraining
  • You can't succeed without a plan
  • How to design productive operations of high quality
  • How to make the best use of your time, efforts, knowledge, and other resources.