Root cause analysis and improvement in the healthcare sector : : a step-by-step guide / / Bjrn Andersen, Tom Fagerhaug, and Marti Beltz.
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| Place / Publishing House: | Milwaukee, Wisconsin : : ASQ Quality Press,, 2009. 2010 |
| Year of Publication: | 2009 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (256 pages) :; illustrations |
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Table of Contents:
- Root cause analysis in healthcare
- The root cause analysis process
- Define the event
- Find causes
- Find the root cause
- Find solution(s)
- Take action
- Measure and assess
- Advanced tools
- Hardwiring the use of RCA
- The future of root cause analysis in healthcare.