Using ISO 9001 in healthcare : : applications for quality systems, performance improvement, clinical integration, and accreditation / / James M. Levett, Robert G. Burney.
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| Place / Publishing House: | Milwaukee, Wisconsin : : ASQ Quality Press,, 2011. |
| Year of Publication: | 2011 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (144 pages) :; illustrations |
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Table of Contents:
- Quality management systems in healthcare : what are they and why are they useful?
- Background and introduction to the ISO family of standards
- Practical aspects of setting up a quality management system : how-to-do-it
- ISO and the culture of a healthcare organization
- Incorporating quality tools and techniques
- Clinical integration as facilitated by a quality management system
- Using ISO 9001 as the foundation for a performance improvement system
- Experience with ISO 9001 in a multi-specialty clinic
- ISO 9001 at the state department
- Experience with ISO 9001 in healthcare organizations
- Utilization of ISO 9001 concepts in the community setting : HIEs, PSOs, and ACOs.