Managing service delivery processes : : linking strategy to operations / / Jean Harvey.

Saved in:
Bibliographic Details
VerfasserIn:
Place / Publishing House:Milwaukee, Wisconsin : : ASQ Quality Press,, 2006.
2006
Year of Publication:2006
Language:English
Online Access:
Physical Description:1 online resource (368 pages) :; illustrations, tables
Tags: Add Tag
No Tags, Be the first to tag this record!
id 5003002572
ctrlnum (MiAaPQ)5003002572
(Au-PeEL)EBL3002572
(CaPaEBR)ebr10907805
(OCoLC)926453499
collection bib_alma
record_format marc
spelling Harvey, Jean, 1950- author.
Managing service delivery processes : linking strategy to operations / Jean Harvey.
Milwaukee, Wisconsin : ASQ Quality Press, 2006.
2006
1 online resource (368 pages) : illustrations, tables
text rdacontent
computer rdamedia
online resource rdacarrier
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Business planning.
Organizational learning.
Management.
Electronic books.
Print version: Harvey, Jean, 1950- Managing service delivery processes : linking strategy to operations. Milwaukee, Wisconsin : ASQ Quality Press, c2006 xvi, 352 pages 9780873896757 2005027833
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3002572 Click to View
language English
format eBook
author Harvey, Jean, 1950-
spellingShingle Harvey, Jean, 1950-
Managing service delivery processes : linking strategy to operations /
author_facet Harvey, Jean, 1950-
author_variant j h jh
author_role VerfasserIn
author_sort Harvey, Jean, 1950-
title Managing service delivery processes : linking strategy to operations /
title_sub linking strategy to operations /
title_full Managing service delivery processes : linking strategy to operations / Jean Harvey.
title_fullStr Managing service delivery processes : linking strategy to operations / Jean Harvey.
title_full_unstemmed Managing service delivery processes : linking strategy to operations / Jean Harvey.
title_auth Managing service delivery processes : linking strategy to operations /
title_new Managing service delivery processes :
title_sort managing service delivery processes : linking strategy to operations /
publisher ASQ Quality Press,
publishDate 2006
physical 1 online resource (368 pages) : illustrations, tables
isbn 9780873896757
callnumber-first H - Social Science
callnumber-subject HD - Industries, Land Use, Labor
callnumber-label HD30
callnumber-sort HD 230.28 H3814 42006
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3002572
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658
dewey-sort 3658
dewey-raw 658
dewey-search 658
oclc_num 926453499
work_keys_str_mv AT harveyjean managingservicedeliveryprocesseslinkingstrategytooperations
status_str n
ids_txt_mv (MiAaPQ)5003002572
(Au-PeEL)EBL3002572
(CaPaEBR)ebr10907805
(OCoLC)926453499
is_hierarchy_title Managing service delivery processes : linking strategy to operations /
_version_ 1792330828787744768
fullrecord <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01684nam a2200409 i 4500</leader><controlfield tag="001">5003002572</controlfield><controlfield tag="003">MiAaPQ</controlfield><controlfield tag="005">20200520144314.0</controlfield><controlfield tag="006">m o d | </controlfield><controlfield tag="007">cr cnu||||||||</controlfield><controlfield tag="008">140831t20062006wiua ob 001 0 eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9780873896757</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(MiAaPQ)5003002572</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(Au-PeEL)EBL3002572</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(CaPaEBR)ebr10907805</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)926453499</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">MiAaPQ</subfield><subfield code="b">eng</subfield><subfield code="e">rda</subfield><subfield code="e">pn</subfield><subfield code="c">MiAaPQ</subfield><subfield code="d">MiAaPQ</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">HD30.28</subfield><subfield code="b">.H3814 2006</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658</subfield><subfield code="2">22</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Harvey, Jean,</subfield><subfield code="d">1950-</subfield><subfield code="e">author.</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Managing service delivery processes :</subfield><subfield code="b">linking strategy to operations /</subfield><subfield code="c">Jean Harvey.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Milwaukee, Wisconsin :</subfield><subfield code="b">ASQ Quality Press,</subfield><subfield code="c">2006.</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">2006</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (368 pages) :</subfield><subfield code="b">illustrations, tables</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index.</subfield></datafield><datafield tag="588" ind1=" " ind2=" "><subfield code="a">Description based on print version record.</subfield></datafield><datafield tag="590" ind1=" " ind2=" "><subfield code="a">Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Business planning.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Organizational learning.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Management.</subfield></datafield><datafield tag="655" ind1=" " ind2="4"><subfield code="a">Electronic books.</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="a">Harvey, Jean, 1950-</subfield><subfield code="t">Managing service delivery processes : linking strategy to operations.</subfield><subfield code="d">Milwaukee, Wisconsin : ASQ Quality Press, c2006 </subfield><subfield code="h">xvi, 352 pages </subfield><subfield code="z">9780873896757 </subfield><subfield code="w">2005027833</subfield></datafield><datafield tag="797" ind1="2" ind2=" "><subfield code="a">ProQuest (Firm)</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3002572</subfield><subfield code="z">Click to View</subfield></datafield></record></collection>