Transforming performance measurement : rethinking the way we measure and drive organizational success / / Dean R. Spitzer.
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Year of Publication: | 2007 |
Language: | English |
Online Access: | |
Physical Description: | xiv, 288 p. :; ill. |
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050 | 4 | |a HD58.9 |b .S68 2007 | |
082 | 0 | 4 | |a 658.4/013 |2 22 |
100 | 1 | |a Spitzer, Dean R. | |
245 | 1 | 0 | |a Transforming performance measurement |h [electronic resource] : |b rethinking the way we measure and drive organizational success / |c Dean R. Spitzer. |
260 | |a New York : |b American Management Association, |c c2007. | ||
300 | |a xiv, 288 p. : |b ill. | ||
504 | |a Includes bibliographical references (p. 271-276) and index. | ||
505 | 0 | |a Why measurement is so powerful -- When measurement goes bad -- Why measurement goes bad -- Beginning the transformation -- Creating a positive context of measurement -- The focus of measurement -- The integration of measurement -- The interactivity of measurement -- Measurement leadership -- Learning about and from measurement -- The uses and abuses of measurement technology -- Performance measurement maturity -- Transformational measures -- Transformational measurement action plans. | |
533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
650 | 0 | |a Organizational effectiveness |x Evaluation. | |
655 | 4 | |a Electronic books. | |
710 | 2 | |a ProQuest (Firm) | |
856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3001827 |z Click to View |