Instant messaging rules : a business guide to managing policies, security, and legal issues for safe IM communication / / Nancy Flynn.
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Year of Publication: | 2004 |
Language: | English |
Online Access: | |
Physical Description: | xii, 210 p. |
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001 | 5003001780 | ||
003 | MiAaPQ | ||
005 | 20200520144314.0 | ||
006 | m o d | | ||
007 | cr cn||||||||| | ||
008 | 040217s2004 nyu sb 001 0 eng | ||
010 | |z 2004003413 | ||
020 | |z 0814472532 | ||
035 | |a (MiAaPQ)5003001780 | ||
035 | |a (Au-PeEL)EBL3001780 | ||
035 | |a (CaPaEBR)ebr10075568 | ||
035 | |a (OCoLC)929146580 | ||
040 | |a MiAaPQ |c MiAaPQ |d MiAaPQ | ||
050 | 4 | |a HE7551 |b .F59 2004 | |
082 | 0 | 4 | |a 651.8/469 |2 22 |
100 | 1 | |a Flynn, Nancy, |d 1956- | |
245 | 1 | 0 | |a Instant messaging rules |h [electronic resource] : |b a business guide to managing policies, security, and legal issues for safe IM communication / |c Nancy Flynn. |
260 | |a New York : |b American Management Association, |c c2004. | ||
300 | |a xii, 210 p. | ||
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules. | |
533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
650 | 0 | |a Instant messaging. | |
650 | 0 | |a Electronic mail messages. | |
650 | 0 | |a Business communication. | |
655 | 4 | |a Electronic books. | |
710 | 2 | |a ProQuest (Firm) | |
856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3001780 |z Click to View |