Corporate conversations : a guide to crafting effective and appropriate internal communications / / Shel Holtz.
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| Year of Publication: | 2004 |
| Language: | English |
| Online Access: | |
| Physical Description: | xii, 292 p. :; ill. |
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Table of Contents:
- ormalize employee communications?
- What we know about employees
- Types of communication
- Communication planning
- Communication tools
- Online communication tools
- Ongoing communication
- Communicating bad news
- Communicating change
- Managing communication overload
- Organizing, budgeting and using your communications department
- Enhancing employee-to-employee communication
- Meaing the value of employee communication.