Demonstrating results : using outcome measurement in your library / / Rhea Joyce Rubin for the Public Library Association.

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Bibliographic Details
Superior document:PLA results series
:
TeilnehmendeR:
Year of Publication:2006
Language:English
Series:PLA results series.
Online Access:
Physical Description:xvi, 160 p. :; ill.
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Table of Contents:
  • What, when, and why of outcome measurement
  • Determine outcomes
  • Make the outcomes measurable
  • Design the data plan
  • Prepare for implementation
  • Make the most of your results.