The visible librarian : asserting your value with marketing and advocacy / / Judith A. Siess.
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| Year of Publication: | 2003 |
| Language: | English |
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| Physical Description: | xvi, 154 p. |
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Table of Contents:
- The primacy of customer service and other basics
- Doing the groundwork : marketing
- Publicity : the tangibles
- Public relations : the personal touch
- Advocacy : putting it all together.