Management systems and organizational performance : the quest for excellence beyond ISO9000 / / Martin F. Stankard.
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| TeilnehmendeR: | |
| Year of Publication: | 2002 |
| Language: | English |
| Online Access: | |
| Physical Description: | xviii, 323 p. :; ill. |
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| Bibliography: | Includes bibliographical references (p. [305]-309) and index. |
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| ISBN: | 1567204783 (alk. paper) |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Martin F. Stankard. |