The Baldrige Criteria for Entrepreneurs - USA : : Improvement Guide.
A self assessment workbook that uses the structure of the Malcolm Baldrige Performance Excellence Framework. The book describes the operating principles and philosophies of professionals who are at the same time entrepreneurs. The examples are especially applicable to self-employed persons, where th...
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| Superior document: | Excellence Frameworks - Baldrige Series |
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| Place / Publishing House: | Turku : : Oy Benchmarking Ltd,, 2013. Ã2013. |
| Year of Publication: | 2013 |
| Edition: | 1st ed. |
| Language: | English |
| Series: | Excellence Frameworks - Baldrige Series
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| Online Access: | |
| Physical Description: | 1 online resource (125 pages) |
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Table of Contents:
- Front Cover
- Contents
- Introduction
- Purpose of the book
- What does self-assessment mean for an organization?
- What can you gain?
- The Malcolm Baldrige Performance Excellence Framework
- Assessment Categories and Items
- Assessment instructions
- General profile of the professional service provider sserving as examples in the book
- 1.Entrepreneurship
- 2.Strategic Planning
- 3.Customer Focus
- 4.Measurement, Analysis, and Knowledge Management
- 5.Workforce Focus
- 6.Operations Focus
- 7.Results
- You can use the book in lots of different ways
- About the Author
- Development training
- Business Improvement Series
- Back Cover.