Performance measurement in the 21st century : from performance measurement to performance management / / Guest editor Dr. Yasar Jarrar.
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| Superior document: | Business Process Management Journal. No. 5 ; Vol. 10 |
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| Year of Publication: | 2004 |
| Language: | English |
| Series: | Business process management journal ;
v. 10, no. 5. |
| Online Access: | |
| Physical Description: | 147 p. |
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| ISBN: | 1845440234 |
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| Hierarchical level: | Monograph |
| Statement of Responsibility: | Guest editor Dr. Yasar Jarrar. |