Services marketing and management / Audrey Gilmore.
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Year of Publication: | 2003 |
Language: | English |
Online Access: | |
Physical Description: | 215 p. :; ill. |
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Bibliography: | Includes bibliographical references and indexes. |
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ISBN: | 9781412932165 0761941576 0761941584 (pbk.) |
Hierarchical level: | Monograph |
Statement of Responsibility: | Audrey Gilmore. |