Motivational management : inspiring your people for maximum performance / / Alexander Hiam.
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| Year of Publication: | 2003 |
| Language: | English |
| Online Access: | |
| Physical Description: | ix, 276 p. :; ill. |
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Table of Contents:
- The quest for star performers
- Creating a positive performance environment
- Rethinking management communications
- Using motivational communication techniques
- Tackling the feelings that drive performance
- Providing challenging opportunities
- Using feedback to motivate
- Eliminating contaminants
- Transforming negative attitudes
- Appealing to individual motives
- Using recognition and rewards.