Continual service improvement manager : : careers in IT service management / / David Whapples.
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|---|---|
| Place / Publishing House: | Wiltshire, England : : BCS,, 2015. 2015 |
| Year of Publication: | 2015 |
| Language: | English |
| Series: | BCS Guides to IT Roles
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| Online Access: | |
| Physical Description: | 1 online resource (130 pages) :; illustrations, tables. |
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| 020 | |z 9781780172248 | ||
| 020 | |a 9781780172255 |q (electronic bk.) | ||
| 020 | |a 9781780172262 |q (electronic bk.) | ||
| 020 | |a 9781780172279 |q (electronic bk.) | ||
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| 050 | 4 | |a HD30.2 |b .W437 2015 | |
| 082 | 0 | |a 004.068 |2 23 | |
| 100 | 1 | |a Whapples, David, |e author. | |
| 245 | 1 | 0 | |a Continual service improvement manager : |b careers in IT service management / |c David Whapples. |
| 264 | 1 | |a Wiltshire, England : |b BCS, |c 2015. | |
| 264 | 4 | |c 2015 | |
| 300 | |a 1 online resource (130 pages) : |b illustrations, tables. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 490 | 0 | |a BCS Guides to IT Roles | |
| 504 | |a Includes bibliographical references and index. | ||
| 588 | |a Description based on online resource; title from PDF title page (ebrary, viewed March 9, 2015). | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Information technology |x Management. | |
| 650 | 0 | |a Support services (Management) | |
| 655 | 4 | |a Electronic books. | |
| 776 | 0 | 8 | |i Print version: |a Whapples, David. |t Continual service improvement manager : careers in IT service management. |d Wiltshire, England : BCS, c2015 |h xii, 115 pages |k BCS Guides to IT Roles |z 9781780172248 |
| 797 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1825915 |z Click to View |